Refunds

If a project fails, you get back your share of the money that was never paid to the team. The contract pays refunds by itself, and nobody at ZASH or on the team can stop them. Changing that would take a contract upgrade, which needs two of three signers and a public 48-hour wait.

When refunds open#

Refunds open when the raise ends below its target, when a milestone fails its last vote (or the team doesn't bring new proof within 120 hours), or when the team misses a proof deadline.

How much you get back#

If the raise itself failed, you get back everything you put in except the 2.5% platform fee. If the project failed after launch, you get your share of whatever is left in the vault. That share covers the tokens you still have vesting plus any you hand back; tokens you already sold aren't yours to refund anymore.

How to claim#

1. 1

   Open the project

   A failed project shows a Refund card.

2. 2

   Hand back your tokens

   If you hold the project's tokens, the refund asks for them back. They are burned.

3. 3

   Confirm

   Confirm in your wallet. The money arrives in the currency you contributed.

How long refunds stay open#

For a project that failed after launch, refunds stay open for 180 days. After that, whatever is left is shared among everyone holding the token through holder redemption. A raise that failed before launch keeps its refunds open with no end date.