Question 1

How do I get started?

Accepted Answer

Simply click 'Launch Bot' and open the bot in Telegram. Follow the setup instructions to create your first alert.

Question 2

What data sources do you use?

Accepted Answer

We use leading exchange APIs for real-time price data and specialized market data providers for futures metrics including liquidations, open interest, and funding rates.

Question 3

Can I use this for futures trading?

Accepted Answer

Yes! Pro subscribers get access to futures-specific metrics including funding rates, liquidations, and open interest data.

Question 4

How accurate are the alerts?

Accepted Answer

Our alerts are based on real-time data from leading exchanges and market data providers, ensuring high accuracy and minimal latency.

Question 5

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your Pro subscription at any time through the bot. You'll continue to have access until the end of your billing period.

Question 6

Which exchanges does Zash support?

Accepted Answer

Binance, Bybit and OKX — spot and perpetual futures, over 100 trading pairs. You can pin an alert to one venue or let it watch any of them.

Question 7

How fast are alerts delivered?

Accepted Answer

The engine is tick-driven: conditions are evaluated as prices stream in, not when a candle closes. Delivery to Telegram typically lands within a second or two of the trigger.

Question 8

What alert types are available?

Accepted Answer

Price levels, percent moves, RSI, volume spikes, funding rate, open interest, liquidations, multi-condition confluence alerts, Polymarket odds, and Hyperliquid whale tracking. See the Features page for the full list.

Question 9

What is a confluence alert?

Accepted Answer

One alert with several conditions that must all be true at once — for example RSI below 30 AND funding negative AND price under your level. You get one message when the full stack aligns, and silence otherwise.

Question 10

Can I track whale wallets?

Accepted Answer

Yes — add any Hyperliquid wallet address and Zash alerts you when it opens, scales or closes positions. Market-wide whale print alerts flag unusually large positions across the exchange.

Question 11

What does the free plan include?

Accepted Answer

Price alerts on your favorite coins with standard notifications — enough to use Zash daily. Pro removes the limits and adds futures data, chart snapshots, intraday RSI and confluence alerts.

Question 12

How do I pay for Pro?

Accepted Answer

By card through Stripe or in crypto through NOWPayments, on monthly or annual billing. You can cancel anytime and keep Pro until the end of the paid period.

Question 13

Do I need to install anything?

Accepted Answer

No. Zash runs inside Telegram — open the bot, press Start, and set your first alert. There is also a full web app at app.zash.xyz where you log in with your Telegram account.

Question 14

Can I manage my alerts from a computer?

Accepted Answer

Yes — the web app at app.zash.xyz gives you the full experience on a desktop: create and manage alerts, track wallets, and manage your subscription. Alerts are still delivered to your Telegram.

Question 15

How do I get help?

Accepted Answer

Write to Support@zash.xyz or message the bot — Pro subscribers get priority support.

FAQ

Getting started

Alerts & data

Pricing & billing

Account & support